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Exporting Patient Data

You can download your organisation's patient data as a spreadsheet at any time — useful for reporting, audits, or your own record-keeping.

How to Export

  1. Go to Settings → Data

  2. Under Patient Data Export, click export

  3. A CSV file downloads to your computer — it opens in Excel, Numbers, or Google Sheets

Exporting requires the Export patient data permission. If the Data tab is locked for you, ask an organisation owner to grant it.

What's Included

The export covers every patient in your organisation, one row each, including:

  • Patient details and license information (status, enrollment date)

  • Program activity — sessions and sound therapy usage

  • TFI assessment summary — number of check-ins, baseline score, latest score, and the change between them

Handle With Care

The export contains identifiable patient health information. Treat the file the way you'd treat any patient record: store it securely, share it only with people authorised under your organisation's privacy procedures, and delete copies you no longer need.

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