Oto Rewards recognize clinics that set Oto up well and enroll patients. You'll find them in the Rewards tab, the last item in the top navigation of your dashboard.
How tiers work
Tiers are for your whole organization. Everyone on your team works toward the same tiers.
Tiers build on each other. Silver needs Bronze, and Gold needs Silver.
Once earned, a tier is kept permanently.
Progress is checked automatically. There's nothing to submit.
Click any step in the Rewards tab to open a side panel that explains it, with a button that takes you to where you do it.
Tiers at a glance
Tier | What you need | What you get |
Bronze | Enroll your first patient, complete your practice profile, certify every clinician, sign the agreements, add a bio for every clinician, and add a location. | Provider directory listing |
Silver | Bronze, plus: enroll 10 patients, complete the Organisation Roadmap, and have your Silver review call. | Boosted directory placement |
Gold | Silver, plus: enroll 50 patients. | Framed certificate |
Patient counts include real patients only. Demo and test accounts don't count.
The rewards
Provider directory listing (Bronze). Your clinic appears in the Oto provider directory on joinoto.com. Patients can request a call back, which arrives in Leads.
Website audit (Bronze). We review your website's tinnitus page and send practical feedback on search visibility and turning visitors into appointments.
Boosted directory placement (Silver). Your clinic appears ahead of nearby providers in directory results, with a Silver badge.
Framed certificate (Gold). A printed, framed certificate, posted to you.
Clinical case study (Gold). We analyze your clinic's Oto program data (enrollment, engagement and TFI scores over time) into a detailed statistical report. It's a factual review, not a marketing piece. You can use it internally, share it with colleagues, or use it as the basis for a publication.
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The directory listing and the boost switch on automatically. The website audit, framed certificate and case study each have a Claim button in the Rewards tab.