Program
The twelve-week Oto program, how to coach patients through it, and how it pairs with devices.
9 articles
- Coaching Patients Through the ProgramHow to brief patients on using the program properly, and how to re-coach the ones who've gotten off track.
- Recommending Modules and SessionsHow clinicians recommend modules and sessions as a 'clinician pick' in the patient's Explore tab.
- Setting a Patient's Sound EQHow clinicians set a notch, a boost, both or neither on a patient's sound therapy EQ, and what the patient sees.
- Oto Rewards: Bronze, Silver and GoldHow Oto Rewards work: the three tiers, what each one needs and what your clinic gets.
- How to reach BronzeThe six Bronze steps and exactly where to complete each one in the Oto dashboard.
- Your Silver review callWhat the Silver review call covers, what to have ready, when you can book it and how it's ticked off.
- Claiming your rewardsHow to claim Oto Rewards, who can claim them and what happens after you do.
- Why isn't my clinic in the provider directory?When clinics appear in the Oto provider directory, what to check if yours is missing, and how Silver boosts your placement.
- The Core ProgramHow to counsel patients on moving through the modules in order and staying with the program across twelve weeks.